Hi, I am Tracy. With 2 years of full-time experience as UX Researcher & Service Designer in the Fintech industry, I specialise in turning user insights into strategies and leading cross-functional teams to deliver customer-centric solutions that drive business results.

Moving forward, I am committed to growing as a Designer & Researcher who drives impact by turning user insights into product and business strategy. To strengthen my ability to create business value through research, I recently unskilled myself in UXUI design, Branding, AI marketing, and business analytics, and completed design projects in F&B, real estate, and healthcare sectors. With experience from startups to corporates, I thrive on new challenges and continuous learning in diverse environments.

Growing up in East and West 🍚🍟 sparked my interest in understanding human and observe how we interact with the world around us. I thrive in teams that value open-mindedness, passion, and a commitment to making a positive impact through design.

When I'm not designing, you will find me perfecting my downdog 🧘 at different studios around the globe, wandering around nature or the beach 🍃 🏖️, designing cozy place 🏠, or learning a new skill. I'm all about embracing new experiences and making a meaningful difference in people's lives.